Shipping & Returns

 

Free shipping in Canada with any purchase of $55 or more

 

We offer FREE handling and delivery on all purchases of $55 or more before taxes anywhere in Canada, except in remote areas.

For orders under $55, a flat rate of $15 per delivery will apply.

Due to the fragility of the gift baskets, please contact us at kEncEmailjogpAqbttjpoejdj/dpn to agree on the delivery method.

For all orders in remote areas in Canada or internationally, additional shipping charges may apply. Please contact us at kEncEmailjogpAqbttjpoejdj/dpn.

 

 

Returns, exchanges and cancellations

 

A period of thirty days following receipt of your order is applicable to return or exchange a product. It must be in its original condition. 

 

In-store returns

 

To make a return or exchange in store, please return the item to the Passion d'ici store in Ste-Madeleine with the invoice.

 

Returns by mail

 

To return by mail, please contact customer service:

  • By email at info@passiondici.com
  • By phone at 1-450-795-0095

We will contact you by phone or email to inform you of the steps to follow.

 

Please note :

  1. Shipping and handling fees are not refundable.
  2. Items purchased in the boutique can only be exchanged or refunded in the store.
  3. The loss, theft or damage incurred during a return of merchandise are not the responsibility of Passion d'ici.

 

Cancellation

 

An order cannot be cancelled once the transaction has been completed. You will have to return it to get a refund.