Shipping & Returns


Free shipping in Canada with any purchase of $75 or more


We offer FREE handling and delivery on all purchases of $75 or more before taxes anywhere in Canada, except in remote areas.

For orders under $75, a flat rate of $15 per delivery will apply.

Due to the fragility of the gift baskets, please contact us at to agree on the delivery method.

For all orders in remote areas in Canada or internationally, additional shipping charges may apply. Please contact us at



Returns, exchanges and cancellations


A period of thirty days following receipt of your order is applicable to return or exchange a product. It must be in its original condition. 


In-store returns


To make a return or exchange in store, please return the item to the Passion d'ici store in Ste-Madeleine with the invoice.


Returns by mail


To return by mail, please contact customer service:

  • By email at
  • By phone at 1-450-795-0095

We will contact you by phone or email to inform you of the steps to follow.


Please note :

  1. Shipping and handling fees are not refundable.
  2. Items purchased in the boutique can only be exchanged or refunded in the store.
  3. The loss, theft or damage incurred during a return of merchandise are not the responsibility of Passion d'ici.




An order cannot be cancelled once the transaction has been completed. You will have to return it to get a refund.