Shipping & Returns
Free shipping in Canada with any purchase of $75 or more
We offer FREE handling and delivery on all purchases of $75 or more before taxes anywhere in Canada, except in remote areas.
For orders under $75, a flat rate of $15 per delivery will apply.
Due to the fragility of the gift baskets, please contact us at firstname.lastname@example.org to agree on the delivery method.
For all orders in remote areas in Canada or internationally, additional shipping charges may apply. Please contact us at email@example.com.
Returns, exchanges and cancellations
A period of thirty days following receipt of your order is applicable to return or exchange a product. It must be in its original condition.
To make a return or exchange in store, please return the item to the Passion d'ici store in Ste-Madeleine with the invoice.
Returns by mail
To return by mail, please contact customer service:
- By email at firstname.lastname@example.org
- By phone at 1-450-795-0095
We will contact you by phone or email to inform you of the steps to follow.
Please note :
- Shipping and handling fees are not refundable.
- Items purchased in the boutique can only be exchanged or refunded in the store.
- The loss, theft or damage incurred during a return of merchandise are not the responsibility of Passion d'ici.
An order cannot be cancelled once the transaction has been completed. You will have to return it to get a refund.